Our Team

While Sharyn’s down-to-earth and interactive training style often results in a classroom full of laughter, her training also gets serious results. She has been developing frontline staff and managers in the areas of customer service, communication and people management for over 15 years. Her practical approach enables her to engage with individuals and draw on their experiences to tailor the course content to best suit their learning style.

Jane is a wealth of knowledge and a helpful, engaging teacher. She has over 20 years experience in development and delivery of end user training in Microsoft Office and Adobe software, and also delivers business skills training such as project management and writing skills. Her excellent grasp of a broad range of software applications enables her to answers questions clearly and pace her training well so that advanced students get a few extra tips while nobody gets left behind. Whether you need help wrangling a PivotTable in Excel or want to know about the latest features of Photoshop, she almost always knows the answer and otherwise has a stubborn resolve to find it.

Kathryn Williams started her career as an analyst and programmer in the UK. Working as a contractor, full-time employee, and the Director of her own small business, Kathryn has worked for various high-profile Australian companies and the Australian Federal Government. As a manager, Kathryn has led projects ranging from Y2K to major infrastructure changes. Kathryn has experience in team management and leadership, analysis, design, support and coding. This experience includes more than 17 years as a trainer, 8 years in administration, 16 years in computing, and 12 years in project management. Qualified as a Microsoft Office Specialist, Kathryn is competent in all Microsoft Office 2010, 2013, and 2016 applications.